Pluspunten
– - great staff: dedicated, passionate, helpful, low-drama, competent - patients: often grateful, good structure to help patients - lots of autonomy in your work - there is some lip service to the concern that staff morale is quite low, but little action other than token benefits (such as Xmas party or discounted movie tickets) - recent employee survey showed satisfaction on most things between 78-83%. The Executive Director expressed concern (although is so disconnected that she doesn't understand why, nor asks or engages to find out why). Executive Director is fake, out-of-touch with what is happening in the clinic. Says she’s worried regarding low employee morale, but then doesn’t do anything to address it. - there was a plan to hire a human resources consultant in order to fix the situation, but staff feels threatened by that since many human resources personnel seem to just reinforce management's philosophy
Minpunten
- comparably lower benefits to other non-profits/clinics: low pay (they blame it on resources and then judge you if you if you negotiate for more); poor vacation benefits (only 2 weeks for the first 3 years); only paid hourly for 37.5 hours/week, but you must take a half-hour lunch that is unpaid. However, the ED makes $140,000+ and the Associate Executive Director makes $88K. They seem to have enough money for their salaries. - no maternity leave policy since not big enough for FMLA - worse is the motto is “no one should have to go without health care” but as soon as a female employee goes on maternity leave they cease to pay for her health insurance (meaning she either has to go on her partner’s insurance or go on welfare) - health care reform is around the corner and we are losing patients, but management won't discuss whether they are planning on downsizing staff. They say they will not be closing their doors, but nothing about whether jobs will be eliminated. - human resources try to make it seem like monthly employee potlucks and discounts on movie tickets are benefits, instead of real benefits like more paid vacation, paid maternity leave or better insurance (organization only pays for 80% of premium - high turn over (management has been there for 6-14 years, while staff stays for about 1-3 years). I’ve been there for less than 2 years and over 1/3 of the staff has turned over. - staff feels appreciated by each other, but feels unappreciated by management - few-to-no advancement possibilities - volunteer-based providers (doctors and nurse practitioners) -- so quality of care is based on volunteer commitment, not workplace accountability - Associate Executive Director has a reputation for extreme mood swings and poor treatment of employees and even yelling at berating coworkers (grown adults!). Much of the issues in terms of turn over and employee morale seem to stem from her management, but upper management and the board don't seem to care or recognize it. - The organization needs new blood, new ideas and more progressive leadership that cares about employees in a genuine way.