Started with lots of hope to compete in the market, but... - werkgeversreview Field Engineer bij Complete Genomics

2,0
13 aug 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The technology is in progress

Minpunten

Not a good support. Access to the Service manuals is limited and they are not in English. Not good management and leaders in Americas. They ask field people to travel everywhere and spend from their personal credit cards then it would take a long long time to get reimbursed and Company doesn't pay the interests that occur because of the late payments. No company car, and the car allowance is the minimum. On top of all the future is not clear and employees don't know where the company is heading to.

Ontdek andere reviews over Complete Genomics

5,0
28 sep 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

People are nice here Nice working environment

Minpunten

Salary is a bit low

1,0
9 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Coworkers are generally supportive and pleasant to work with outside of management and HR. Many employees are dedicated, knowledgeable, and willing to help one another despite ongoing organizational challenges.

Minpunten

Management demonstrates a limited understanding of the underlying technology and often responds poorly to employee feedback. When staff raise concerns about product quality, operational issues, or customer satisfaction, those concerns are frequently dismissed, and employees may experience retaliation or blame rather than constructive problem-solving. Customer retention appears to be a significant challenge. Clients pay substantial sums to try the company's spatial technology products but become dissatisfied with the quality of the deliverables and never return. Rather than prioritizing long-term business goal of providing quality data, and customer retention, leadership often seems focused on duping new customers while leaving recurring issues unresolved. There is a lack of accountability within management, and leadership decisions do not consistently reflect strong business practices or scientific rigor. Advancement opportunities often appear to be influenced more by personal relationships and alignment with management than by demonstrated competence, experience, or technical expertise, resulting in ineffective leadership structures. Employees who escalate concerns are threatened by HR from speaking openly. Compensation is below market rate, and pay adjustments are infrequent or nonexistent, even as responsibilities increase or employees gain experience.

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