Onboarding review - werkgeversreview Customer Service Advisor bij Concentrix

4,0
7 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Medical aid -Subsidized transport -provident fund

Minpunten

-Long hiring process -former managers feel harassed by consistent emails regarding reference checks rather you call only.

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Reactie van Concentrix
2mo
Thank you for your thoughtful feedback. We are glad to hear that medical aid, subsidized transport, and the provident fund have been positive aspects of your experience. We also hear your concerns regarding the long hiring process and reference check emails. Please know that we take great care when selecting and recruiting as Concentrix strives to maintain a high standard of delivery for our clients and our people. Reference checks are a standard part of the recruitment process to evaluate the employment history validity of all potential employees. However, we will share your suggestion with our recruitment teams. Regarding the attendance bonus, we appreciate your feedback. However, this is structured at an account level, not companywide. Please reach out to your Team Leader to submit your suggestion. Thank you for being part of Concentrix. We are happy to have you here.

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5,0
7 jul 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Good corporate culture, proactive leadership

Minpunten

Not very good career ladder in place

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people and team leads are nice for where I work.

Minpunten

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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