Intuit QBO - werkgeversreview Customer Service Representative bij Concentrix

3,0
17 sep 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pay is pretty good. That is about it.

Minpunten

I work under the Intuit QuickBooks Online contract. Intuit's slogan is that they care about their customers. That is ironic because working at/for Concentrix means that they do not care about you. Don't expect to move up unless you get in good with supervisors or upper management. There are definitely people who were moved up because they were someone's "favorite" and they don't know anything. Also the environment (where I am) is extremely negative. Get accustomed to changes because they happen all the time at a drop of a dime. Major changes that means you may and or may not have a job.

Ontdek andere reviews over Concentrix

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent Pay and benefits . Trainers prepare you for basic work

Minpunten

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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