Good depending on the project - werkgeversreview Customer Service Representative bij Concentrix

4,0
19 sep 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home! Fixed schedule! Not much micro managing at least my team. Most customers are really nice and grateful at least for my project.

Minpunten

Phone calls all day, sore throat and most of the time is back to back calls. Sometimes lunch and breaks are ridiculously long or too short! But mostly really long.

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Reactie van Concentrix
5y
Thank you for the detailed review. Your authentic feedback allows us to make changes where we need to and continue with the things people love. We hope you have a long career at Concentrix- thank you for the work you do :)

Ontdek andere reviews over Concentrix

5,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Minpunten

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people and team leads are nice for where I work.

Minpunten

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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