Don't - werkgeversreview Customer Service Representative bij Concentrix

2,0
3 jun 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some good people working there. Not much else to say for the "pros" section.

Minpunten

Only a handful of the people there know what they are doing. The Amazon project is a joke. People not getting paid, 1/2 of the training is good, the other half, not so much. SOME of the Team Leads are good, professional, knowledgable and willing to help. The rest are there taking up space. There is no break room...it's more like a small room with no coffee, a fridge that makes lunches disappear (usually stolen) and vending machines that are high.

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5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Minpunten

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people and team leads are nice for where I work.

Minpunten

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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