Moving positions to the Philippines - werkgeversreview Team Leader Operations bij Concentrix

1,0
26 jun 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There isn’t any pros to this place

Minpunten

The company doesn’t take time to work with or develop staff at all. They put out a survey and say they care about your voice and are going to make changes but then when those changes don’t happen and you ask about them they say that the survey results were lost. This has been the worst company I’ve ever worked for. To top it off just got told that they were eliminating my position due to moving staffing overseas and that I had 1 week to find something else. Company keeps getting record profits but it’s because they keep eliminating staff in the US to pay staff overseas penny’s on the dollar. If you work here just know that they won’t develop you or help you with your career because the management simply does not care. Also the company says that they care about mental health. Recently went through a mental health crisis and my manager who is a mental wellness partner said Ithat when she needed her staff to be strong I wasn’t and that I just needed to leave. That should tell you how the company feels about employees

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Reactie van Concentrix
2y
Hi and thank you for your review- we have to be honest and say that some of the info that you shared is very concerning to us, but we are glad that you've left us this feedback so that we can address it as best possible. We take the Your Voice survey feedback very seriously and use it to help guide us on how to build a better staff experience where we need to. We are also passionate about our mental wellness support programs and we are incredibly disappointed by the situation that you've described. Because this is an anonymous platform, we don't have all of the details we need to in order to look into this. If you are comfortable reaching out to us, we have a confidential inbox for you to use to provide us more information about what you've described and we can share anonymously this on your behalf. We hope that you will use staff.online.feedback@concentrix.com and reach out to us so we can begin to unpack the feedback that you've given us and properly look into this where we need to. Thank you again for sharing this with us- your voice is crucial to us and we are here to listen.

Ontdek andere reviews over Concentrix

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent Pay and benefits . Trainers prepare you for basic work

Minpunten

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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