Unorganized - werkgeversreview Technical Support Representative bij Concentrix

1,0
17 sep 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Still trying to figure out if there are any pros... Well you get a check...

Minpunten

Let's start with the biggest issue, PAYROLL... Days late checks with missing hours and some how all the time is typically submitted "correctly". HR is unorganized. The team managers really have no idea what they're doing. There's always some type of technical issue with the software they use... The Operation Manager is lazy. They hire anyone. If you graduated high school and can work a computer you have a job at Concentrix. IT and management seem to never be on the same page. I could go on and on and on!

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5,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Minpunten

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people and team leads are nice for where I work.

Minpunten

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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