Concentrix

Reviews voor Concentrix

MINORITIES BE WORNED - werkgeversreview Technical Support Advisor bij Concentrix

1,0

12 okt 2023

Technical support advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you've hired, they offer paid training and benefits.

Minpunten

The organization has a policy of conducting a single attempt examination, the results of which are binary - pass or fail. It is noteworthy that failure does not invariably lead to termination. There appears to be an implicit bias in the hiring and rehiring process that disproportionately affects minority groups. The reapplication process is characterized by a holding period of 30 days or more for the application. Despite being contacted for a video interview during this period, the outcome seems predetermined, with rehiring not being an option regardless of the interview performance.

Reactie van Concentrix

Thank you for leaving this candid feedback regarding your experience working at Concentrix + Webhelp. We’re committed, both globally and locally, to providing the very best work environments possible for our game-changers (staff) and ensuring they’re consistently in line with our valued people-first, inclusive culture. It's disappointing to read “the cons” you noted in your review and I can assure you that we take such comments very seriously. As such, we’ll be forwarding this information to our People Solutions and leadership teams for investigation and to take any actions deemed necessary...as all our game-changers are valued members of the Concentrix + Webhelp team, and we want to help ensure that all experience a happy, fun place to work. Thank you again.

Ontdek andere reviews over Concentrix

5,0

20 mei 2026

Sr manager human resources

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

3,0

28 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The people and team leads are nice for where I work.

Minpunten

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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