Only for a short time - werkgeversreview Customer Service Representative bij Concentrix

3,0
10 jan 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility in changing shifts either by communicating with a time analyst or by asking your colleagues to swipe the shifts

Minpunten

Very tiring stressful job, team leaders care mostly about KPIs

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Reactie van Concentrix
2y
Hello, thank you for your review! It's good to hear that you were happy with the flexibility we provide. Of course we also hear your points of criticism and will take them into account to improve our workplace further. Best wishes, Your Concentrix + Webhelp-Team

Ontdek andere reviews over Concentrix

5,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Minpunten

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people and team leads are nice for where I work.

Minpunten

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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