Worth It depending on the campaing - werkgeversreview Call Center Agent bij Concentrix

3,0
23 apr 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They pay on time and are attentive sometimes.

Minpunten

This was working for Credit Karma campaign for Web help x Concentrix. There was not a proper communication regarding the updates about the product, supervisors could be able to sleep as well as SME during the shift in front of everyone working on back to back. Even though escalating cases such as work avoidance, rudeness, salary, questions not being answered and great conditions for workers, we got no answer from the company. Also they did not want to raise the salary even though it is a legal action to do so every single year, and their excuse was that the salary overall is what they are offering, therefore, they are not even thinking to update or even talk that part. (2.6M without bonuses since bonus were easy to lost lol) working for 47 Hrs. Also, culture and life department as well as HR department does not exist. There were a lot of people pretending to work that were not actually working, including the coordinator. lol They do not think human, even though that is their slogan.

Ontdek andere reviews over Concentrix

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people and team leads are nice for where I work.

Minpunten

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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