Work too much for little pay - werkgeversreview Call Center Agent bij Conduent

2,0
22 jan 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I work with really great people, always willing to help whenever there is a problem.

Minpunten

When you get hired on you drop $2 an hour!! You go from making $13 an hour to $11 if you get hired on full time instead of being project based. Which is backwards to me, really. And that's not enough pay for what I have to deal with. I'm a call center agent and I have to talk to 65+ older people all day. They are so rude. I take calls for Humana Pharmacy. You do not get paid enough to deal with those people. And there is way too much mandatory overtime. Last week I was expected to work 50 hours. Not happening. I have a life and 2 kids, there is no way someone can work that much.

Ontdek andere reviews over Conduent

5,0
6 feb 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Positive Experience for the tenure served

Minpunten

Nothing to report everything is good

3,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Minpunten

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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