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      Conduent

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      Reviews voor Conduent

      Challenging Job - werkgeversreview Live Chat Advisor bij Conduent

      4,0
      10 mei 2023
      Live chat advisor
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      I learned how to multi-task with 4 chats simultaneously. This was where my patience was tested. Our team was very helpful but you need to learn to work independently because of a lack of support team or SME. Overall, it was a wonderful experience in this company.

      Minpunten

      No annual performance increase. It was hard to meet the metrics. Lots of challenging customers, hard to manage chats. If you are a newbie in BPO, this is a good training ground, and hope you will be able to last for more than a year; you can definitely use this as a stepping stone in the BPO industry.

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      3,0
      2 jul 2026
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Minpunten

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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