1,0
15 feb 2026
Huidige werknemer, meer dan 5 jaar
Phoenix, AZ
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Work from home, base pay
Minpunten
High % of DNQs due to tight underwriting and high premiums = Poor conversion & low pay. Agents need to learn redundant programs, some DOS, to do simple tasks. Agents paid based on conversion of calls received instead if quotable calls. Large % of misrouted calls negatively impacts conversion. Top agents not audited for quality, gaming allowed.