Consumer Cellular

Reviews voor Consumer Cellular

100 Best is a joke - werkgeversreview Caa bij Consumer Cellular

1,0

21 dec 2017

Caa

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Pay was on time, benefits if you last long enough.

Minpunten

Extremely high turn over rate which directly impacts customers. Training is geared towards those just switching departments, not new hires. Don't dare try to use the restroom between breaks. You will be interrogated as to why you are going. Don't call in sick. Ever. They will act as if the entire call center came to a screeching halt and millions of dollars lost. Most unfriendly working environment I have ever seen. Morale is in the toilet, unhappy employees create unhappy customers which is incredibly evident after they have waited 60 minutes or more on hold. Older folks don't have this level of patience nor should ANY customer be expected to wait that long to be helped. How this company got rated one of the 100 Top Companies in Oregon to work for is mind blowing. I'd hate to see what companies who DIDN'T get that rating are like!

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5,0

15 jun 2026

Mobile advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Store Hours STO PTO Commission Phone Benefits

Minpunten

Only con would be working at a slow store or having a slow month.

Reactie van Consumer Cellular

Thank you for taking the time to share your experience and for being part of the Consumer Cellular team for the past 1–2 years! We're thrilled to hear you've enjoyed many aspects of your role, including our store hours, PTO, commission opportunities, phone benefits, and STO. We work hard to create a rewarding environment where our team members can succeed while maintaining a healthy work-life balance. We also appreciate your honest feedback regarding slower stores or sales periods. We understand that customer traffic can vary, and we're continually looking for ways to support our retail teams with coaching, development, and opportunities to help them succeed regardless of market conditions. Thank you again for your recommendation and for everything you do to deliver an exceptional experience for our customers. We're grateful to have you on the team and look forward to your continued success with Consumer Cellular!

5,0

13 jun 2026

Trainer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Consumer Cellular has an incredibly supportive culture where leadership, fellow trainers, and other departments work together and genuinely want people to succeed. I feel trusted to lead classes, coach new hires, and contribute beyond just delivering training. The role allows me to use my strengths in teaching, coaching, and developing others while making a meaningful impact on employees' growth and confidence. The remote work environment, work-life balance, stability, and opportunities for continuous learning make it an enjoyable place to work. Most importantly, I feel valued, supported, and empowered to do my job effectively, which has made this one of the most positive work experiences of my career.

Minpunten

The role requires a high level of energy and engagement each day, and advancement opportunities may be more limited depending on organizational needs. However, these challenges are relatively minor compared to the overall positive experience and support provided by the company.

Reactie van Consumer Cellular

Thank you for sharing your experience! We’re thrilled to hear that you feel supported, valued, and empowered to make an impact. Our trainers play a critical role in helping employees build confidence and succeed, and we’re grateful for the passion and dedication you bring each day. Thank you for being part of the Consumer Cellular team!

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