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      Consumer Cellular

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      Reviews voor Consumer Cellular

      OK- but not great - werkgeversreview CSR-I bij Consumer Cellular

      2,0
      15 aug 2020
      Csr-i
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      -Overtime opportunities -Ability to sit down for entire duration of shift - Wellness program

      Minpunten

      $14.00 pay- which is low for the high volume of calls expected to take - Demographic is comprised of seniors, combine that with troubleshooting and length of calls can be lengthy - Feedback of call review was contradictory each week (i.e. have your voice sound higher, then your voice sounds too high pitch talk lower) -No positive feedback on performance even when you know your sales are high and there are positive highlights- only received negative feedback in general when my metrics were good in a lot of other areas by company standard -TSS always is stressed out and irritated from high volume of calls

      Ontdek andere reviews over Consumer Cellular

      5,0
      15 jun 2026
      Mobile advisor
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Store Hours STO PTO Commission Phone Benefits

      Minpunten

      Only con would be working at a slow store or having a slow month.

      avatar
      Reactie van Consumer Cellular
      1w
      Thank you for taking the time to share your experience and for being part of the Consumer Cellular team for the past 1–2 years! We're thrilled to hear you've enjoyed many aspects of your role, including our store hours, PTO, commission opportunities, phone benefits, and STO. We work hard to create a rewarding environment where our team members can succeed while maintaining a healthy work-life balance. We also appreciate your honest feedback regarding slower stores or sales periods. We understand that customer traffic can vary, and we're continually looking for ways to support our retail teams with coaching, development, and opportunities to help them succeed regardless of market conditions. Thank you again for your recommendation and for everything you do to deliver an exceptional experience for our customers. We're grateful to have you on the team and look forward to your continued success with Consumer Cellular!
      5,0
      13 jun 2026
      Trainer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Consumer Cellular has an incredibly supportive culture where leadership, fellow trainers, and other departments work together and genuinely want people to succeed. I feel trusted to lead classes, coach new hires, and contribute beyond just delivering training. The role allows me to use my strengths in teaching, coaching, and developing others while making a meaningful impact on employees' growth and confidence. The remote work environment, work-life balance, stability, and opportunities for continuous learning make it an enjoyable place to work. Most importantly, I feel valued, supported, and empowered to do my job effectively, which has made this one of the most positive work experiences of my career.

      Minpunten

      The role requires a high level of energy and engagement each day, and advancement opportunities may be more limited depending on organizational needs. However, these challenges are relatively minor compared to the overall positive experience and support provided by the company.

      avatar
      Reactie van Consumer Cellular
      3w
      Thank you for sharing your experience! We’re thrilled to hear that you feel supported, valued, and empowered to make an impact. Our trainers play a critical role in helping employees build confidence and succeed, and we’re grateful for the passion and dedication you bring each day. Thank you for being part of the Consumer Cellular team!
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