ContactPoint 360

Reviews voor ContactPoint 360

More about the money than the agents - werkgeversreview Customer Service Agent bij ContactPoint 360

3,0

6 feb 2024

Customer service agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Engagement activities are cool, massages, karaoke, product giveaways. Whenever I've raised my hand, they've taken the time to listen, they might not do anything about it but they hear you. My second trainer was very human and very real.

Minpunten

Chairs (7/9 years old), Computers (11 years old), Screens (10 years old), not enough lockers and not order on them, picture badge takes a long time to be delivered and the facilities aren't the best.

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5,0

23 mrt 2026

Assistant operations manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

Minpunten

no cons outside of it being a young center

2,0

17 mrt 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Minpunten

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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Reviews voor ContactPoint 360 Reviews voor Customer Service Agent bij ContactPoint 360 Review voor ContactPoint 360