Custom Ink

Reviews voor Custom Ink

Becoming too corporate - werkgeversreview s/s bij Custom Ink

2,0

22 jun 2017

S/s

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

My coworkers are the nicest people you will ever meet. Customink truly hires great people. Decent pay (before TNPS rollout) Good benefits

Minpunten

The company is going in a whole new direction, and no longer seems to see employees as people. We are simply metrics and TNPS scores to them now. TNPS means the customers have control over your paycheck. This puts employees in a lose -lose situation, trying to make the customer happy, while also looking out for the financial interest of the company. If the customer doesnt get huge discounts, free orders, etc. reps are punished with bad TNPS scores. This means our paychecks shrink.

Ontdek andere reviews over Custom Ink

5,0

24 mei 2026

Assistant project manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Friendly staff and flexible hours made for pleasant work environment

Minpunten

The commute was too great

1,0

26 mei 2026

Store representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good benefits and diversity initiative at the time.

Minpunten

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

Reactie van Custom Ink

Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.

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