Cutter & Buck

Account Executive - werkgeversreview Anonieme werknemer bij Cutter & Buck

2,0

11 okt 2016

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule when you need to work earlier or later or leave for appointments. Not a lot of OT required. Provided ORCA card for commuting and/or affordable parking options if you want to drive into the office.

Minpunten

Job description is inaccurate. This job is not like most 'account executive jobs' - it is more like a call center customer service representative. Customer service department is overworked and not very fairly paid. Recently there have been increased number of responsibilities without any new kind of payoff and with little show of appreciation by management. A divide is being created of CS people who are in the active phone queues and those who are not. The department is extremely understaffed which has created a very stressful work environment.

Reactie van Cutter & Buck

We truly appreciate open, honest feedback from all of our employees. We are working to address these concerns and are eager to hire the right people for our team. The needs of our employees and our customers are of the highest priority to our success, and we look forward to working with you as we move into the next phase of change on these topics. In order to delight our customers, Cutter & Buck is working to Go Boldly with new initiatives and opportunities in 2017. Thank you for your feedback and addressing an opportunity for improvement within the C&B Family.

Account Executive - werkgeversreview Anonieme werknemer bij Cutter & Buck

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