Pluspunten
Everyday staff is great - care about people with disabilities
LOTS of flexibility
Minpunten
Management could not be more different from the staff - including the team leaders - they are not trustworthy at all, and I have heard them trash talk clients when they think it's in private.
Took about two years to get our first union contract done, after management fought it tooth and nail. Compensation is better than it used to be as a result.