ECI Software Solutions

Reviews voor ECI Software Solutions

Customer Service - Non Existent - werkgeversreview Anonieme werknemer bij ECI Software Solutions

1,0

2 sep 2016

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Some Co- Workers. Nothing else really. Pay, customer service, development, finance, sales awful

Minpunten

Customers are just a number and a cash cow to this company. No consistent billing structure that I could see. Management are headless chickens interested in making budgets rather than giving good customer service. Products are sub standard full of bugs held together with band aids. No people development or career structure even if say there is and they only employ people who kiss butt and say yes to the leadership team. You can't have an opinion that differs. Customers need to find alternative solutions as this company will bleed you dry.

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5,0

23 apr 2026

Senior accountant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great culture and work life balance. Leadership is personable and knowledgeable.

Minpunten

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

Reactie van ECI Software Solutions

2mo

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.

3,0

26 mei 2026

Customer experience manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Work remotely, potential to move around within company

Minpunten

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

Reactie van ECI Software Solutions

1mo

Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.

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