Not Great - werkgeversreview Rater bij ETS

2,0
1 apr 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work from home, save on gas, i guess something is better than nothing

Minpunten

i do not add "flexible' because that implies employee choice. Yes I can choose to not work Fri-Sun BUT they can and DO OFTEN kill my CONFIRMED hours at ETS discretion. So I CAN choose 9 shifts only BUT if ETS grants me 9 shifts then cancels or modifies (modify = reduce hours) 5 of those shifts - how much choice am I really exercising?? I order my life based on a work schedule - which they decrease so often that I am about to give up. New policy: if ETS adds you last minute to the schedule. ETS will NOT send you a courtesy email to notify you. WHAT kind of BS is that??? VERY VERY little support for at home workers, I have gotten multiple threatening letters and it takes me FOREVER to get the issue resolved. Even though resolved in my favor it is a terrible way to treat employees and leaves me questioning why anyone would work this way. Low pay for required skill level I have asked "support staff" questions multiple times and NEVER gotten responses. You will never meet anyone in person. You will wait on hold forever for phone support. You will never be given the benefit of doubt because ETS has no knowledge of you. Definitely treated like a cog and nothing more.

Ontdek andere reviews over ETS

5,0
11 apr 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It was a good experience.

Minpunten

Nothing of note that was negative.

1,0
22 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Support of immediate management and coworkers makes coming to work every day a pleasure.

Minpunten

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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