Equifax

Reviews voor Equifax

A Hot Mess of Unprofessionalism and lack of Employee focus with significant layoffs in place - werkgeversreview Customer Experience bij Equifax

1,0

15 nov 2018

Customer experience

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The people in the business are genuinely kind and care to do the right thing in their role

Minpunten

- New C Suite leadership is not engaged with the business to explain their vision - onboarding experience is abysmal - personal reimbursement process for candidate onsite interviews are disregarded even though they say they will do it - too stale of a culture that tenured employees lack awareness of current/innovative ways of working - severe lack of communication from leadership and doesn’t consider a strategic approach to it - reactive environment of working - serious lack of structure and discipline with basic HR policies and enforcement - tenured employees are afraid of new ways of working and there is a dichotomy between new employees vs tenured employees - siloed ways of working, lack of unified approach between sites, and disconnected business units - EWS and Technology is led by dysfunction and outdated style of work/thinking

Reactie van Equifax

Thank you for your feedback. We take employee experience seriously and our continuously looking for ways to enhance this experience. At Equifax, we want everyone to know that their individual efforts have a real impact on team, function and company success — and that our collaborative efforts are creating positive change by enabling commerce for our customers and consumers globally. Please feel free to reach to provide additional comments or feedback to feedbackefx@equifax.com

Ontdek andere reviews over Equifax

5,0

20 mei 2026

Data analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great company and centrally located

Minpunten

No clear growth opportunities available

1,0

14 apr 2026

Technical product support analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Overtime options are great. The pay is okay, but be prepared to sacrifice your peace of mind.

Minpunten

It's like pulling teeth trying to get a day or just a few hours off for doctors appointments, family priorities, etc. I was penalized for missing work due to having a miscarriage and needing immediate medical attention. My supervisor took multiple unscheduled days off, even came in on a Monday and decided she wanted to take the rest of the week off... and did. you are constantly going to be micromanaged and looked at under a microscope. Equifax sacrifices quality service for fast service. there is a constant competition to close more cases per day. Good luck going to higher up with any issues, they will just tell you to hang in there things will be better soon. I experienced retaliation from multiple supervisors for reporting issues I was having with them. laying off hundreds of American employees to take business abroad for cheaper labor while grossing highest profits in company history is insane. In conclusion, this is the most toxic environment I have ever worked in, If the job market was better I would've been gone long before I hit 1 year of employment.

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