Collections Agent.....RUN FOR THE HILLS! - werkgeversreview Mid Range Collector bij Exeter Finance

1,0
29 apr 2015
Aanbevelen
Goedkeuring directeur
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Pluspunten

Good people...... Thats about it.....

Minpunten

You are always in fear of loosing your Job. Exeter's way of measuring collectors performance is out dated and not even management understands the scoring method. Exeter staff consists of a majority African American on the lower level and NONE on top and it shows by the lack of communication and distrust. CO's and AVP's work on the same floors as lower level employees and will actually walk with the building with their heads down to avoid conversation. I and fellow co-workers where lied to from day one about bonus and work schedules and lies and mistrust from management continued though out my time at Exeter. You can be succeeding in one area at the company and be promoted without consent to another, then fired because you fail at your new position instead of just leaving collectors where they fit.

Ontdek andere reviews over Exeter Finance

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Low turnover. Management is great. PTO time.

Minpunten

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

avatar
Reactie van Exeter Finance
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home The ability to work independently Ability to grow within the company

Minpunten

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

avatar
Reactie van Exeter Finance
4w
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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