Pluspunten
As a temp, I had a good salary, and never had to do extra hours, always leaving at 5.30pm. The monthly drinks were nice. Expedia was my first job as a foreigner in London and launched my career in tourism.
Minpunten
Because I was a temp, I had to be paid through an umbrella, following multiple problems (never paid on-time, manager forgetting hours, etc. I had to fight for 2 months to get my money back, around £1,500). I was asked to do quantity - the quality being the worse I've ever seen. The management was terrible, people were arrogant and the opportunity of evolving non-existing. Processes are too strict and have to be followed in every single case even though it is often absurd. Employement conditions are terrible - my contract was a trick for getting the most of it without any respect, my binomes were employed in Manilla, had to work at night in a cellar. I was made redundant because Expedia decided to relocate to Greece, offering half of my salary to unskilled people (I was hired for doing French content, they hired non native French there), for working in terrible conditions (non air con, 10h work per day, 15min lunch break, etc.).