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      Expedia Group

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      Reviews voor Expedia Group

      One of the Worst Options in Prague - werkgeversreview Lodging Support Services Agent bij Expedia Group

      1,0
      8 dec 2014
      Lodging support services agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Salary + benefits package. They are much higher than market range for this position.

      Minpunten

      - total mess on administrative level. Some departments have been working without clear supervision in long-term periods; - trainings were provided by US trainers, who has never worked at the positions they preparing for; they are not familiar with company internal processes and policies; - moreover, trainers being sent from US, they have no idea about European cultures and Europe in general - the same story is with performance evaluation which is held from US and not aligned to European specifics - no possibility to get vacation days (especially Fridays and Mondays are restricted by internal policy) - no flexibility on time schedule (if you get late for even a few seconds you will get a notice, if you will do this systematically you will get fired). The same with leaving, even on Fridays evening when people usually travel. Think twice before putting yourself in a jail - low corporate culture / etiquette (skipping the details, relations within Prague department are not hold on the business level, but rather in unappropriated teenage style) - no personal appreciation for entry-level positions from any higher-level employees; no coaching in a friendly and acceptable manner. Even employment contracts weren't signed in an appropriate way, but were left at the reception to be picked up and signed - not many possibilities for career growth. Hiring for entry level candidates with a school education they don't allow them to grow to higher positions, requiring university degree. No assistance with relocation to branches in other companies (and in Prague they have positions almost only in one department - and if you leave you will need to fight with company to get a reference letter, cause their policy is to not provide it

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      Reactie van Expedia Group
      11y
      We appreciate your feedback and are sorry to hear you did not have a more enjoyable employment experience with Expedia. We strive to continuously improve and your feedback highlights opportunities where we either need to get better or are getting better. To clarify our polices and philosophies, we would like to address a few of the items you bring up in your review. Vacation Policy – As a travel company, we honor the important role vacations play in recharging the batteries, so we encourage staff to take time off. However, like all businesses, we need to make sure we have enough staff to keep up with our business demands. This is especially important during the peak travel times and holidays—an especially busy times of the year for our company. Because of this, we have guidelines on when employees can use personal leave, but we always try to work with staff to meet everyone’s needs whenever possible. Performance Philosophy – We place a strong emphasis on ongoing performance coaching as we believe this is essential to development. This ongoing performance coaching is grounded in defined and aligned performance objectives that are similar for like positions regardless of location. While feedback may be delivered in different ways depending on what works best for an individual, we do not compromise on our performance standards. That said, we will continue investing in both individual contributor and people manager development so that we can provide an environment where all our team members are positioned to perform their best. Career Development – We take career development seriously and want to see our employees grow and thrive. Ultimately, we want to create an environment where individuals can build satisfying careers that align with the career direction of their choosing. We do not have all of the same job functions located in all the locations where we operate which means at times employees choose to move to grow their careers and we encourage this movement through our “jobs without borders” approach. Reference Letters – We are a neutral reference provider meaning that we do not comment on personal performance details and rather confirm items like dates of employment. As you might imagine, we operate in many different countries with many different labor practices and we continue to comply with local practices. Specifically, we do provide a type of reference letter in the Czech Republic.

      Ontdek andere reviews over Expedia Group

      5,0
      8 jun 2026
      Software engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good leadership and culture, good WLB

      Minpunten

      Large organization means structured, slow moving processes

      2,0
      25 jun 2026
      Senior marketing operations specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good pay, supportive manager, and genuinely pleasant colleagues.

      Minpunten

      Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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