coming from operations perspective, this company is worse - werkgeversreview Travel Service Associate bij Expedia Group

1,0
19 mei 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Hybrid enviroment - Vending machine (may be a pro) - cab service

Minpunten

I have endless list, in terms of operations profile (cx service) I want everyone to know this company is like a curse on your resume, after joining here you won't be able to move anyone neither internally nor externally. After expedia you can target bnb or amexgbt but as soon as they see this company name, they reject you, you are just stuck here, everyday there is something new happening they don't even know what they are doing, what they want, everyday someone sends email, this a new thing and not doing this ZTP, so stupid people, considering this process is a new venture, they could have done things so differently starting from hiring non bpo people, of they would have hired any non tech graduate and should have created a different enviroment and culture, however the people here are litrally illitrate they do nothing apart from gossiping all day, sexual harrasment from manager there has been multiple complaints about him no one take action, all the supervisior behave like they own the company, dude chill nobody cares about you. they carry flag of women and inclusion & behave worse with women. Overall pathetic company, my advise for you is don't join this organisation untill this is your last resort from outside it can look like a candy but it is not. No career oppotunities are there, even interanally there is so much hate for the operation department for a specific process that other operation team don't give promotion, they want people to move form "H" level to "H" level. As soon as you join this organisation you are doomed

Ontdek andere reviews over Expedia Group

5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work life balance lots of pto

Minpunten

limited room for growth in the company

3,0
5 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Incredible benefits! Quality, affordable medical insurance, 401k, wellness reimbursement, travel reimbursement, plenty of PTO, etc. They have fresh food cooked daily for breakfast and lunch, available for purchase. They also have free food, such as yogurt cups, cheese sticks, and shelf-stable fruits available to all employees. The benefits keep many of us here. I will say, have had two supervisors so far, and they’ve each been great. Very understanding, yet motivating. I haven’t yet met a supervisor who didn’t value their supervisees.

Minpunten

The main digital platforms we use do not function efficiently, which makes a noticeable impact on our work. On a perfect day, you’ll still spend 8-12 minutes per hour waiting on load screens, but we have experienced days in which the sites were down for about 6 hours within an 8 hour day. I feel that our quarterly goals are not constructed with this in mind. Another major con is—like many places now—job security is an issue. AI is taking over the job of many employees, and while we’re told to embrace it, it’s difficult to do so when you could walk in any day and be told to pack your things.

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