Unethical and lack of communication - werkgeversreview Giuest Service Representative bij Extended Stay America

1,0
5 okt 2012
Aanbevelen
Goedkeuring directeur
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Pluspunten

The only pros is if you get a decent manager, then the time there won't be so bad

Minpunten

Unethical company, communication is bare minimum. constant mandatory rules. if you are lower level employee., you work harder than the manager. The managers never take full responsibilty of their positions, if something turns out right, they get credit, if it turns out wrong, the employees get blamed. This is in all honesty, the worst company I ever worked for. I have never seen such unethical behavior within an organization.

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5,0
21 apr 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

My location was very nice and the guests were wonderful.

Minpunten

Employee retention is difficult in this market/

5,0
14 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Minpunten

I have no cons. My employment so far has been amazing!

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