Pluspunten
Financial Center Managers are supportive and great at sharing best practices with each other. Good incentive; especially that teller are recognized and compensated for successful referrals.
Minpunten
High turnover rate. An underlining current of fear among employees, even top producers that their jobs are always on the line. Poor staffing model along with a six day work week contributes to: Customer frustration with service An unhealthy work/life balance for employees. Sales goals especially from office in rural areas are unrealistic .There is more emphasis on gaining points than the quality of accounts and the value of a long term customer relationship. Lack of name branding; No sponsorship or reinvesting into the communities they serve;