Pluspunten
The large majority of people you work with are good people. You will develop good relationships with people you work with and some customers. Benefits are reasonable. Everyone truly wants you to succeed. Offers plenty of learning and betterment opportunities.
Minpunten
The banking industry is still recovering from the 07-08 crisis and trying to find their way. As a result many customers have a very cautious and sometimes hateful outlook toward banks in general and it is expressed to the employees. This is sales no doubt about it. Your goal is to provide as many "services" to each person that comes in the door. The goals to meet are unreasonable. Pay is subpar for the time, responsibilities, and expectations. Branches are understaffed so the result is a feeling of being overwhelmed with no time to meet the goals for your position.