CSR Call Center - werkgeversreview Call Center Customer Service bij Fifth Third

4,0
8 jun 2010
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I was eventually let go from the call center at the height of the mortgage dissaster but all in all I was fairly content there. Laid back environment but rules and expectations are defanity STRONGLY enforced.

Minpunten

Some of the call expectations and format were a bit ridiculous I thought, long customer verification process because their phone systems lacked verification software. This was as of 2008.

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5,0
16 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good Management and good culture

Minpunten

Underpay, and personal banker I are always hating on PBII

2,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent benefits, reliable, friendly team but that’s branch specific

Minpunten

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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