Started off great ended in extreme disappointment - werkgeversreview Senior Customer Success Manager bij Findhelp

1,0
27 feb 2023
Aanbevelen
Goedkeuring directeur
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Customers: I had incredible customers who made the company better. Your peers are awesome to work with.

Minpunten

Culture: The culture has plummeted over the last year. Leaderships make poor decisions and communicated poorly. The CEO lied to all employees for months around fiancees of the company and can no longer be trusted. They make poor financial decisions and do not have competitive pay, PTO or health care benefits. They are so busy trying to silence employees voices through union busting practices, lay-off and threats that employees are aggressively leaving or are very unhappy.

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Reactie van Findhelp
3y
To accomplish a social mission through business, you must survive and exist as a business. Our organization is committed to reaching profitability this year - most people believe this is a good thing as it allows us to achieve our social mission, without being dependent on outside sources for capital. Last fall we simply began to speak about the importance of meeting this goal more often. For those reading, if you want to work for a company that crashes and burns off of the backs of investor capital, this is not your place. This does not constitute lying or poor financial decisions. Quite the opposite really - it means we are transparent about the fact that we want to be a different kind of technology company. One that is not dependent on outside forces for success. Some may find that liberating. Some may find that scary and that's OK too - there are other great organizations to join and we wish you nothing but the best.

Ontdek andere reviews over Findhelp

5,0
15 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

The experience here has been way beyond just work. The team genuinely focuses on learning, growth, and creating an environment where interns and co-ops feel supported and valued. What stood out the most was how much trust and exposure we got to the actual product. Every day felt like exponential learning, not just completing tasks. The mentorship, collaboration, and positive culture made it easy to ask questions, improve fast, and enjoy the process. The benefits and support for employees are honestly amazing too, especially the focus on health and well-being. Experiences like this really shape the way you think about engineering, teamwork, and your future career. Grateful to be part of such an incredible environment.

Minpunten

Can depend on person i see nothing.

1
4,0
4 dec 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

This is a place that when you close your laptop everyday, you know that your work mattered. Collectively, the people I work with are some of the best I've ever found. People care and they treat each other with respect. The work is also challenging in a way that has helped me grow and learn new things. I love the in office culture - I enjoy talking to people every day, I love the dogs in the office, and I find that the collaboration with my team is fun and productive.

Minpunten

If you are not a self-starter or not able to be adaptable and flexible, this may not be the place for you. As we are growing, we have a lot of competing priorities and that can be tough if you are not accustomed to switching gears or if your ideal work experience is to do one repetitive thing day after day. Also, if you are not a problem solver you may find the environment frustrating. We have grown so quickly in the last several years that part of our focus is scaling and operationalizing some of our work and that requires thought and change, and I recognize that this is not everyone prefers to jump into a company that is continuing to evolve every day.

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