Consistent downward trajectory of company culture & trust - werkgeversreview Customer Success Manager (CSM) bij Findhelp

2,0
20 nov 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Incredible coworkers who help and support each other, fair PTO policies, a decent work life balance is possible, a meaningful mission and product that has great value for people in need

Minpunten

Management that doesn’t trust it’s employees (all you have to do is read their responses to many of these reviews to see how petty they can be), lower pay than comparable roles in the industry, declining quality and acurracy of the product database due to leadership deprioritizing the team that maintains it, poor middle managers, requiring a return to office for wfh employees who do 100% of their work on a laptop

Ontdek andere reviews over Findhelp

5,0
15 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The experience here has been way beyond just work. The team genuinely focuses on learning, growth, and creating an environment where interns and co-ops feel supported and valued. What stood out the most was how much trust and exposure we got to the actual product. Every day felt like exponential learning, not just completing tasks. The mentorship, collaboration, and positive culture made it easy to ask questions, improve fast, and enjoy the process. The benefits and support for employees are honestly amazing too, especially the focus on health and well-being. Experiences like this really shape the way you think about engineering, teamwork, and your future career. Grateful to be part of such an incredible environment.

Minpunten

Can depend on person i see nothing.

1
4,0
4 dec 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

This is a place that when you close your laptop everyday, you know that your work mattered. Collectively, the people I work with are some of the best I've ever found. People care and they treat each other with respect. The work is also challenging in a way that has helped me grow and learn new things. I love the in office culture - I enjoy talking to people every day, I love the dogs in the office, and I find that the collaboration with my team is fun and productive.

Minpunten

If you are not a self-starter or not able to be adaptable and flexible, this may not be the place for you. As we are growing, we have a lot of competing priorities and that can be tough if you are not accustomed to switching gears or if your ideal work experience is to do one repetitive thing day after day. Also, if you are not a problem solver you may find the environment frustrating. We have grown so quickly in the last several years that part of our focus is scaling and operationalizing some of our work and that requires thought and change, and I recognize that this is not everyone prefers to jump into a company that is continuing to evolve every day.

1
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