Great company to work for - werkgeversreview Technical Support Engineer bij Fireblocks

• Exceptional Leadership Support: I’ve received unwavering backing from my supervisor—empowering, transparent, and always available when needed. • Top-Tier Team: My direct reports are some of the most driven, smart, and collaborative professionals I’ve ever worked with. • Company-Wide Excellence: I get to work with incredibly talented, mission-driven individuals across every department. • Culture of Innovation: Fireblocks moves fast and encourages you to bring new ideas to the table—it’s a place where innovation is welcomed, not stifled. • Real Ownership: You’re given autonomy and trust to lead, make decisions, and drive meaningful impact. • Growth Opportunities: It’s a rapidly growing company in a dynamic industry. If you’re proactive, there’s no shortage of ways to stretch, grow, and advance. • High-Impact Work: You’re contributing to real solutions in digital asset security and infrastructure—work that matters. • Collaborative Environment: Despite the fast pace, collaboration is prioritized and cross-functional teamwork is strong.

• Pace Can Be Intense: The speed at which the company operates is exhilarating—but it can also be overwhelming if you’re not used to high-velocity environments. Prioritization is key. • Not for Everyone: This environment rewards initiative and ownership. Those looking for rigid structure or hand-holding may find it difficult to thrive.

Some genuinely sharp colleagues and the product itself is strong. If you're early in your crypto/fintech career the brand name opens doors after you leave.

I joined as a BDR with an MBA and real ambitions to grow in sales. What I found was a culture that had little interest in developing people, especially if you were not already part of the informal network. My first manager was let go after four months following a documented incident where she misrepresented my work performance, claiming meetings I had evidence of holding never happened. After she left, the team operated without a manager for nearly seven months. No coaching, no direction, no development. You were on your own. When I asked to attend industry conferences to build pipeline, requests were consistently denied. After a year and a half in the role I had never attended a single event, while other reps on the team went regularly. The pattern was clear: certain people got the visibility opportunities. I was expected to do the cold call volume. The most concrete example: I hit multiple SPIFF-eligible accounts in a single month, target list accounts with confirmed meetings. The SPIFF was paid out to the rest of the sales team. Not to me. I escalated directly to the head of sales. I was told it would be reviewed. Nothing was ever resolved. If you come from outside the dominant cultural group on the sales floor, be aware: this is a tight-knit team and the informal support network is real. If you are not part of it, you will feel it.