17h
This means a great deal to read. It is wonderful to hear that you feel genuinely supported and listened to — that is exactly the kind of leadership we work to build. Promoting from within is a real commitment for us, so we are glad you have seen it firsthand.
Your point about downtime is a fair one, and we understand it. Post policies are often set by our clients and their security requirements, but thank you for the feedback. We appreciate you taking the time to share your experience and for the work you do everyday!