Antiquated in processes - werkgeversreview Service Associate Reserve bij First Merchants

1,0
21 jun 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Hours are good... Mileage is nice

Minpunten

Upper management does not make retail side feel valued or like they are an important part of the team. When an inter office issue occurs they sweep it under the rug or pretend it is not an issue. Processes are antiquated which adds more work for some branches and other branches stand around.

Ontdek andere reviews over First Merchants

5,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Helpful, motivating, and good pay

Minpunten

Sometimes unorganized and sometimes confusing

1,0
17 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You get all holidays off and paid.

Minpunten

This company does not prioritize its employees or its branches only money and sales. New hires receive minimal training and are immediately thrown into work on outdated systems from the 90s, none of which communicate with each other. It creates unnecessary stress and sets employees up to fail. They also do not pay employees for the time spent opening the branch in the morning; pay does not start until all opening procedures are completed. Every other bank pays for this time, and this practice feels both unfair and exploitative. HR can be extremely difficult to deal with. If you end up on their bad side, they may manipulate your schedule or misrepresent your hours. This environment does not feel safe or supportive. Overall, this company allows branches and customers to suffer due to poor management and prioritizing their own interests over basic employee welfare. Based on what I’ve seen, I’m genuinely surprised this bank is still operating the way it does.

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