First Watch

Reviews voor First Watch

First few months are good, but then…. - werkgeversreview Server/Hostess bij First Watch

3,0

5 jun 2026

Server/hostess

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The store is only open until 2:30 so you’re guaranteed your nights off. The menu is fairly easy to learn and the seasonal menu doesn’t change that often.

Minpunten

Could be my stores location, but we are constantly fighting for hours and tables. There’s not enough income for all here. And when it’s brought up to management they say it’s our “slow season” but turn around and hired three more servers. Also the meanest clientele that I have ever worked with. Very demanding with little patience, and either bad tips ($2-$4) or no tips at all. Especially on large parties. I have spoke to many employees who have worked 3+ years for the company and many of them want to leave. Too often those that don’t do their work are rewarded and it’s put on the shoulders of those that do.

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5,0

19 mrt 2026

Server

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

No night shifts ever is a giant plus

Minpunten

You have to be a morning person to work there

Reactie van First Watch

2mo

Thank you so much for taking the time to leave this 5-star review! We are so happy to hear that you enjoy the daytime hours. Yeah, we know waking up early can be tough, but having your nights free makes it worth it! We appreciate your feedback as it helps us improve the experience of our employees. Thanks again for sharing your review, and never forget that we love YOU more than bacon!

3,0

4 mei 2026

General manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great place to grow if you’re willing to put in the work. I started as an Operations Manager and got promoted to General Manager, so there is definitely opportunity. I met a lot of good people along the way who pushed me and helped me develop. The team environment at the store level can be strong depending on who you work with.

Minpunten

Very long hours with little work-life balance. Scheduled early (around 6am) but most days you’re there until 4pm–5pm depending on staffing because of the close-to-open expectations. Upper management can be very micromanaging, even reaching out on days off. There were times we were expected to come in during severe weather/state emergencies, which didn’t feel like employee safety was a priority. Heavy focus on labor cuts — managers are expected to work the line, do prep, inventory, and everything else to save money. It can feel like the company cares more about numbers than people. The “You First” culture doesn’t always match reality. Also, at times it didn’t feel like diversity was truly valued, which can be discouraging.

Reactie van First Watch

Thank you for sharing your feedback. We are disappointed to hear that your experience with management wasn’t positive. Every day, we strive to show appreciation for our teams and listen to their concerns. Would you mind providing us with more information by calling our anonymous employee hotline at 844-484-8963? Thanks again, and we hope to hear from you soon

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