Terrible employee culture since rebranding - werkgeversreview Manager bij FirstService Residential

1,0
4 dec 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Insurance and tax deductible benefits are decent -It pays a decent salary if you are on-site.

Minpunten

-Used to be concerned with work/life balance when Merit. No longer the case. -Managers required to work overtime but do not get OT pay, even though they are technically not considered exempt. -Executive Management has no clue what Regional Management is doing. -No real support to on-site staff since recent VP was relocated to San Diego. New regional management team have little property management and customer service experience before being hired by company. -No positive re-inforcement and/team building. -Many changes since rebranding from Merit to First Service and many shady charges to Associations, etc. -Company values are not being followed by Regional Management. -Little to no growth in a region where growth is boundless. -Regional Mangement chooses not to invest in their employees with further education and accreditations. -Very high employee turnover. -Customer service to Boards and Association members has drastically declined. -Regional Team in Main Office are like the "mean girls". They sit in their office and gossip/complain about all their employees but offer little help.

Ontdek andere reviews over FirstService Residential

5,0
17 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I love working with my amazing team!

Minpunten

There are no cons that I can think of.

2,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They take good care of the office people

Minpunten

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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