Firstsource Solutions

Reviews voor Firstsource Solutions

Good - werkgeversreview CSA - Customer Service Associate bij Firstsource Solutions

3,0

9 jan 2026

Csa - customer service associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good people in the floor, No micromanagement. Best place to start career in international processes.

Minpunten

Too many metrix to unlock commision, Back to back calls sometimes.

Reactie van Firstsource Solutions

5mo

Thank you for sharing your feedback! It’s great to hear that you appreciate the supportive environment, approachable people, and the freedom from micromanagement we’re glad you see Firstsource as a great place to start a career in international processes. We also acknowledge your point about the number of metrics and the challenge of handling back-to-back calls, but these are aligned with client and business requirements,

Ontdek andere reviews over Firstsource Solutions

5,0

4 dec 2025

Patient advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0

23 jun 2026

Revenue cycle billing specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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