Just a number - werkgeversreview Call Center Representative bij Firstsource Solutions

1,0
11 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I like the voucher scheme

Minpunten

Do not look at human element when it comes to numbers , if your not performing your out Call centre is empty now works going

avatar
Reactie van Firstsource Solutions
4mo
Thank you for sharing your feedback, and for your time with us in Derby. We’re glad you found value in the voucher scheme. We’re sorry to hear your time with us didn’t match expectations. Performance measures are used to make sure we’re meeting client expectations and have sufficient people, but they shouldn’t come at the expense of treating people with respect, or understanding the individual. Your comments will be shared with the local team.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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