Firstsource Solutions

Reviews voor Firstsource Solutions

Structured onboarding helps freshers, but impacts work-life balance - werkgeversreview Costomer Service Associate bij Firstsource Solutions

5,0

28 apr 2026

Costomer service associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Structured onboarding and training programs. Clear SOP‑based processes help freshers learn quickly.

Minpunten

Can affect health and work‑life balance over time.

Reactie van Firstsource Solutions

2mo

Thank you for your feedback. It’s great to see that structured onboarding and SOP-driven processes are helping freshers ramp up quickly. At the same time, your concern around work-life balance is important and highlights an area for improvement.

Ontdek andere reviews over Firstsource Solutions

5,0

4 dec 2025

Patient advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0

23 jun 2026

Revenue cycle billing specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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