Review on employment - werkgeversreview Senior Customer Service Executive bij Firstsource Solutions

5,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong learning opportunities for freshers through training and skill development programs. Career growth opportunities through internal learning initiatives like the Firstsource Academy. Encourages employee engagement through CSR activities, cultural events, and team-building programs. Firstsource provides a good learning environment, supportive colleagues, opportunities to develop new skills, exposure to global clients, and a culture that values diversity, teamwork, and career growth.

Minpunten

Limited salary growth compared with some competitors, especially for entry-level roles. High work pressure during peak periods, particularly in customer support processes. Shift work, including night shifts, can make work-life balance challenging for some employees.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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