Great team leaders, poor higher support and long hours - werkgeversreview Customer Service Representative bij Firstsource Solutions

3,0
19 nov 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The team leaders and your work colleagues are generally great.

Minpunten

Head office can be quite rude to home-based agents and the hours are far too long considering the amount of work you have to constantly complete

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Reactie van Firstsource Solutions
8y
Our colleagues are at the forefront of everything we do and we are committed to empowering, motivating and supporting every single member. We do continuously congratulate our colleagues throughout our Facebook page but also through reward and recognition. We are taking your feedback and addressing the places we missed in delivering a great working experience for you.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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