Disgusting Company Culture - werkgeversreview Customer Service Representative bij Firstsource Solutions

1,0
30 jul 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are not any pros.

Minpunten

Poor pay. Lackadaisical HR Dept. , "Quality" Management Department is terrible. Training is half-hazard. Overall, First Source is only good for people who are in between jobs and would like to make a quick paycheck. Oh, benefits are terrible as well.

avatar
Reactie van Firstsource Solutions
5y
Thank you for sharing your thoughts. We are disappointed to hear that your experience didn’t match our intent of having a great work environment. We take pride in the fact that the vast majority of our employees enjoy long and fulfilling careers with us, and that we offer a compensation and benefit package that is competitive in the industry. Our HR, quality and training departments strive hard to provide the best support possible to our customer service representatives. We also encourage employees to share feedback in all stages of their employment with us so that we can improve the employee experience. Nonetheless, we take your feedback sincerely, and will do our best to improve.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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