Good team bad leadership at the top though - werkgeversreview CSA - Customer Service Associate bij Firstsource Solutions

3,0
10 aug 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good team mates Supportive HR Free Sky Free parking

Minpunten

Poor GM and ops managers who don't care and only think of you as a number, good at fobbing off and good at talking with very little action Concerns noted but then not dealt with

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Reactie van Firstsource Solutions
5y
Thank you for providing your feedback and also for your more than eight years of service with us. Employee centricity is one of our core values, which includes providing a helpful and supportive work environment for all our employees. We encourage all our employees to give us feedback at all stages of employment, through the HR teams, Employee surveys and 'Happy or Not' stations. We want regular and constructive feedback so that we can continue to improve the experience of all our employees. We hope you took the opportunity to feed your experience back through these channels while employed with us, and we wish you the best on your future endeavours.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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