Great incentives, poor work/life balance - werkgeversreview CSA - Customer Service Associate bij Firstsource Solutions

4,0
21 sep 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great incentives, good team leaders, money compensates for the long hours

Minpunten

Work schedule and workload, no work/life balance

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Reactie van Firstsource Solutions
5y
Thank you for sharing your feedback and for recommending us as an employer. We are delighted to know that our efforts to provide competitive compensation and a supportive work environment for all our employees are well received and valued. We would like to assure you that Firstsource Management is very much committed to creating great employee experience. Employee wellness is our major focus area and there are various initiatives in place which employees could benefit from. The nature of our business is such that the shifts are aligned to suit client requirements. Hence, we support employees by planning and communicating shifts in advance . We hope you took the opportunity to share your schedule-related concerns with your Manager or with someone in the HR team while you were with us. However, we take your feedback sincerely and shall do our best to improve. We wish you the best with your future endeavours.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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