Micromanage for what?? - werkgeversreview Customer Service Representative bij Firstsource Solutions

1,0
17 jun 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Completely remote, flexible work hours

Minpunten

Hardwork, with a lot of intense job functions, but very little pay, micromanage, poor equipment

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Reactie van Firstsource Solutions
4y
Thanks for writing in. We're glad to hear that you’re enjoying the flexibility provided. We care deeply for our employees and always try to better the place of work to make them feel comfortable. We are committed to having competitive pay and benefits and have a team that continually reviews them to be at par with market standards. Regarding the intensity of work, we understand that some days are great, and other days can be difficult and complex. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers. Having said that, we make our best efforts to make sure that employees are well-supported consistently. Please connect with your HR partner to discuss your concerns in detail, so they can be addressed. Wishing you a fulfilling career with us.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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