Firstsource Solutions

Reviews voor Firstsource Solutions

Soul destroying - werkgeversreview Customer Service Advisor bij Firstsource Solutions

1,0

27 jul 2021

Customer service advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Costa coffee served in the canteen

Minpunten

'Who you know' environment. Many people doing work above their pay grade and then the job being given to a manager's friend or relative when a position is available. Zero support in regards to mental health issues, with many people developing depression/anxiety whilst working for the company. Bonus scheme constantly being changed, so bonus near impossible to get. When new incentives are released, teams will randomly be switched campaigns so they can't take part.

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5,0

4 dec 2025

Patient advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0

23 jun 2026

Revenue cycle billing specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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