Good for easy and quick money - werkgeversreview Customer Service Representative bij Firstsource Solutions

3,0
8 nov 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- full salary whilst be trained - easy work - decent shift pattern

Minpunten

- managers haven't got a clue - the work gets boring very quickly - sitting answering calls all day - breaks are timed

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Reactie van Firstsource Solutions
4y
Thank you for your review. We are pleased to hear that you were satisfied with our pay and benefits package – and hope you made good use of the perks and discounts whilst you were with us. We are sorry to hear that the role didn’t quite live up to your expectations and that our management style wasn’t right for you. We strive to provide clarity about the role, the call centre environment, shift structure etc. as part of our recruitment and selection process, and our managers work hard to provide the support, guidance, and coaching required by everyone in their team. We are sorry this wasn’t the case for you and will look for ways to improve this in the future We wish you well in your future endeavours.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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