NA - werkgeversreview Sr. CSA bij Firstsource Solutions

5,0
26 mei 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home, chat process

Minpunten

Rotational shifts, minimum sales commission

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Reactie van Firstsource Solutions
4y
Thank you for sharing your review. It’s great to know you were happy with the process and work-from-home facility provided. As a fast-paced, high-volume customer service provider, we have to be available when our customers need us most. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. Our Performance enhancement philosophy drives a culture of meritocracy through performance differentiation. Hence, the incentives are linked to the targets achieved. We hope you took the opportunity to reach out to your HR partner or your Manager to try and address your concerns whilst you were with us. All the very best in your future career.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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